Privacy policy

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Privacy Policy

We may collect personal information such as your name, address and contact details, primarily for the purpose of and incidental to selling and promoting our products and services to you including to join our loyalty program. We also collect personal information through cookies. For details on how we collect cookies please read our Cookie Statement.

We collect personal information directly from you or where that is not reasonably possible or practicable, from other sources including companies that provide us with contractual services.

We may also use your personal information to consider any requests you make of us, for the purpose of promoting our products and services to you, for research and analytical purposes, to perform administrative functions (including for example accounting, risk management, staff training) and to comply with our legal obligations.

If you do not provide this information in whole or in part, we may not be able to provide you with the services you require, we may not permit your participation in our promotions or our programs (including loyalty programs).

It is usual for us to disclosure your personal information with Insignia directly and its parent company Bath Depot UK and we may pass this information onto persons, companies or other entities who perform functions or services on our behalf, such as IT services, mailing functions, call centre, gateway providers, or where otherwise required by law. It is unlikely that we will disclose personal information to any overseas countries.

We will request that any organisation to which your personal information is disclosed also treats the information as confidential.

If you have an enquiry about privacy, you can you can write to the Privacy Officer – Insignia, 9a Deans Road, Canon Industrial Park, Old Wolverton, Milton Keynes, Buckinghamshire, MK12 5NA, United Kingdom.

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